Last Updated: September 11, 2026 · App: Icos (com.icos.game)
You can delete your Icos account and everything attached to it at any time. There are two ways to do it.
This is the fastest route and needs no reply from us.
If you no longer have the app installed, email sarathfrancis90@gmail.com from the address you signed up with, with the subject "Icos account deletion request". We action these within 30 days.
If you played as a guest and never signed up, there is no account to delete and we hold no email address for you. Uninstalling the app removes the local data, and the anonymous record is purged automatically after 90 days of inactivity.
| Data | What happens |
|---|---|
| Email address, display name, sign-in method | Permanently deleted after a 30-day grace period |
| Puzzle solves, solve times, hints and undos used | Permanently deleted after the grace period |
| Streaks and streak freezes | Permanently deleted after the grace period |
| Group memberships | Removed immediately on request |
| Past leaderboard entries | Anonymised to "Deleted User" and kept, so other members' historical standings stay intact |
| Crash and performance diagnostics | Not linked to your account; retained up to 90 days by the provider, then deleted |
| Data stored on your device | Removed when you uninstall the app |
Deletion is not instant on purpose. For 30 days you can change your mind: simply sign back in to Icos and the pending deletion is cancelled automatically, with everything restored. After 30 days the data is gone and cannot be recovered.
Before deleting, you can export everything we hold about you. In the app, go to Profile and choose Export my data. You will get a JSON file with your profile, solves, streaks and group memberships.
Email sarathfrancis90@gmail.com. See also our Privacy Policy and Terms of Service.